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INTERACTIVE VOICE/WEB RESPONSE SYSTEMS
(IVR, IWR, IXR)
Interactive voice/web response
systems, or IVR/IWR, are technologies that
allows a computer to detect voice and/or keypad
inputs (IVR), or gather patient data through a
web based system (IWR). This technology is used
extensively in clinical trials to gather and
maintain patient testing results.
Technology-leading voice- and
web-based systems for data collection
leverage technology to deliver continuous
clinical trial data that translate into tangible
time and cost savings. Interactive
Voice Response systems (IVR) and Interactive
Web Response systems (IWR) help increase the
accuracy and efficiency of clinical trials while
decreasing costs.
Life sciences companies rely on IVR and IWR
technology to deliver a number of critical
clinical trial functions, including:
Patient Enrollment – tracks the patient
enrollment process typically through a central
database. Reporting helps ensure enrollment
numbers and criteria are met.
Randomization – automates and implements complex
randomization schemes to ensure both participant
and data integrity.
Drug Inventory Management – tracks and monitors
drug inventory to manage drug costs, production,
and supply.
Patient Diary Collection – collecting recorded
and electronic patient reported outcomes.
RealityCorp's
proven testing and validation
methodology
delivers successful implementation of
IVR/IWR system functionalities.
The methodology has been utilized in major
pharmaceutical and healthcare
clients since 2000.
Using RealityCorp's
methodology, clinical research
coordinators, trial monitors,
clinical data managers and project
managers can work more efficiently
and with greater accuracy.
RealityCorp's advanced testing and
validation tools are designed to
enable sponsors to quickly assess
potential issues and act on data
earlier in the trial software
development cycle and manage
development expenditures more
effectively. Leveraging the
RealityCorp's services proven track
record for scalability and
ease-of-use, organizations can rest
assured that when implementing
software of any type or size this
flexible solution will accommodate
their requirements.
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Streamlined implementation
design and set up
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Experienced management and
workforce
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Full support to enable
compliance with GCP, 21 CFR Part
11 and other regulatory guidance
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Support for CDISC integration
standards
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Extensive library of
configurable standard scripts
and ad hoc ability
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Ability to capture, manage and
archive results and reports
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Scalable architecture is
designed to support software and
testing of all types and sizes
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Available as an SaaS solution
for rapid deployment or
enterprise adoption option for
in-house operation
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